Refund Policy

We sell various products, and we take their quality of them very seriously.

Due to the nature of these products, there are limitations to what can be returned.

If you are not satisfied with your purchase, you may request a full refund of the purchase price within 30 days.

We try to be generous with this refund policy. However, there are some exceptions.

Orders containing a 10g tube of our pure oils or 3+ of the same product are not eligible for a refund as we consider bulk orders to mean you have already tried and are comfortable with that product.

The customer may be required to return the product on orders eligible for a refund and must pay for the return shipping. If you have any questions, please get in touch with us at support@madebyhemp.com.

Made By Hemp is not responsible and will not issue refunds for any international shipments lost or taken by customs.